Frequently Asked Questions

No. VitOptics builds personalized daily supplement packs for the goals you choose, from energy and sleep to healthy aging. Each pouch holds up to eight pills a day, chosen from an approved formulary based on your goals, diet, current supplements, medications and available labs.

VitOptics reviews your reported goals, lifestyle, diet, current supplements, medications, and available lab information against an approved formulary. The goal is to recommend a practical daily pouch with capsules that have a clear reason for inclusion.

No. VitOptics does not create a custom-mixed powder or one-size-fits-all multivitamin. Your pouch is selected from approved formulas and packaged into a daily routine.

These details help reduce unnecessary overlap, identify possible conflicts, and prioritize formulas that may be most relevant to your profile.

No. You can receive a recommendation without labs. If you do have recent lab results, they may help make the recommendation more specific.

Usually 3–6 minutes after you submit. You can watch it being built on your result page, and we email you a private link when it is ready. Some assessments need an extra check and take longer; your result page shows each step while it runs. If anything in your answers needs a person to look at it, your result page tells you, and we email you when your result is ready.

Then you'll hear that, with the reasons. Nothing is charged until you see your recommendation and choose to start. A "no" from us costs you nothing.

No. VitOptics recommendations are informational and not medical advice. Consult your healthcare provider before starting any supplement, especially if pregnant, nursing, taking medication, managing a medical condition, or planning a procedure.

No. VitOptics products and recommendations are not intended to diagnose, treat, cure, or prevent any disease.

You should share medication information during intake and review any supplement plan with your healthcare provider or pharmacist before starting.

VitOptics recommendations are selected from an approved formulary. Formulas are chosen with attention to manufacturing standards, documentation, ingredient forms, and practical daily use.

Every pack is prepared in the U.S. in cGMP-certified facilities, with ingredients from cGMP-certified sources. Supplements are tested for potency and purity by accredited third-party labs, with batches sampled on a rotating schedule. Every pack is also checked against your medications and conditions before you see it, by a second automated check or by a person on our team.

No. The FDA does not approve dietary supplements for safety or effectiveness before they are sold, and VitOptics does not claim FDA approval.

Up to eight a day — that's the most a daily pouch holds, and when eight formulas each have a clear reason to be there, you get all eight; each one is priced into your pack. If fewer is better for your profile, or you tell us you'd rather take fewer, you get fewer. What never happens is padding: no formula goes in just to fill the pouch. And if we don't believe a monthly pouch would give you enough value, we'll say so instead of selling you one.

The number may vary by recommendation. VitOptics aims to balance expected benefit with a capsule count that customers can realistically maintain.

VitOptics is designed around a monthly subscription with 30 personalized daily pouches per shipment.

Each pack is made to order and usually ships within 5 business days of your order. Each monthly renewal pack usually ships within 5 business days of your renewal date. We email tracking when it ships.

Packs start at $59 a month for 30 daily pouches, priced by the products in your pack, with free standard U.S. shipping and a 30-day first-pack guarantee. One price for your whole pack, shown before you buy, the same every month while your pack stays the same. Your price covers the supplements and everything around them: chosen for your answers, checked against the medicines you list, prepared in daily pouches and shipped free. If you were quoted a price before October 14, 2026, you never pay more than that quote. You can also buy a single pack without a subscription, at your pack price plus $10; it does not renew and carries the same 30-day refund. One pouch a day instead of a shelf of bottles. A full eight-formula pack replaces up to eight separate bottles.

It's automated and fast, but not unchecked. Your pack is built by our recommendation engine, then checked by a second automated check before you see it. Fixed safety rules also apply, whatever the engine suggests. If you take a blood thinner such as warfarin, Eliquis, Xarelto or Plavix, vitamin K and products that can add to bleeding risk are left out. If aspirin is the only blood thinner you list with your medications, those products can still be chosen, and the ones that matter most with aspirin, such as fish oil, vitamin E, turmeric, ginger and garlic, carry a note to watch for unusual bruising or bleeding. If you take thyroid medicine and your pack has calcium, iron, magnesium or a multivitamin, your directions say to take the whole pouch at least 4 hours after your thyroid medicine. If you take diabetes medicine, berberine is left out, and other products that can lower blood sugar are either left out or carry a note to tell your prescriber, depending on your medicine and your answers. If one of your safety-screen answers calls for it (such as kidney or liver disease, cancer treatment or upcoming surgery), a person on our team reviews your profile before any pack is released. Nothing is released unless the second check accepts it: if it objects, the pack is rebuilt and checked again, and if it raises a safety concern or still isn't satisfied, a person on our team reviews it first.

Yes. Your recommendation may be updated if your goals, diet, medications, supplements, labs, or health profile change.

Yes, online, any time, with no minimum and no phone call. Sign in at vitoptics.com/account (we email you a one-time code), open Subscriptions, and choose Pause or Cancel. Changes made before your next renewal date apply to that renewal; a pack already in preparation will still ship. Need a hand? Email support@vitoptics.com.

Yes. If your first pack is not right for you, email support@vitoptics.com within 30 days of its delivery and we refund the first month in full. No return is needed, it applies to your first pack only, once per customer, and your subscription ends when the refund is issued. Renewal packs follow the normal subscription terms: pause or cancel online before the next renewal.